Fixes appear to have been implemented and our team is committed to ongoing monitoring and smooth operations related to this issue. We will reach out again should follow-up steps be required. We deeply apologize for the inconvenience. Please email our support team (support@givelively.org) with any questions.
Posted Feb 24, 2022 - 12:16 EST
Identified
The issue has been identified.
Posted Feb 24, 2022 - 12:00 EST
Investigating
Today, February 24, at 11:30 am EST, a service outage that seems to be affecting many major internet service providers is also affecting our ability to process donations. We are monitoring all of our services and will continue to actively troubleshoot our systems. We will send updates every 30 minutes. We deeply apologize for the inconvenience and appreciate your patience as investigations proceed. Thank you, Give Lively
Posted Feb 24, 2022 - 11:47 EST
This incident affected: Give Lively (Give Lively portals and donation pages, Give Lively servers, impacting donation pages, portals and databases, Information delivery services, affecting Give Lively portals and donation pages).