All Systems Operational

About This Site

This is our home for current and historical data about the Give Lively platform’s performance and metrics.

Click the “+” in the top left of the box below to view the status of components that contribute to platform operations, including third-party providers.

To receive future notifications by email or Slack whenever Give Lively creates, updates or resolves an incident, click “Subscribe to Updates”.

Not finding the information you need? Contact our support team at www.givelively.org/contact-us/create-a-support-ticket

Uptime over the past 90 days. View historical uptime.
Give Lively Operational
90 days ago
100.0 % uptime
Today
Give Lively portals and donation pages Operational
90 days ago
100.0 % uptime
Today
Give Lively servers, impacting donation pages, portals and databases Operational
Information delivery services, affecting Give Lively portals and donation pages Operational
Stripe services Operational
Text-To-Donate Operational
Give Lively Sandbox Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime
Fetching
Response time ?
Fetching
Aug 17, 2025

No incidents reported today.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025
Resolved - Give Lively confirmation emails sent to donors for charges not made through our platform
Postmortem - Read details
Aug 8, 20:51 EDT
Resolved - From early on August 7th, 2025, until approximately 3 pm EDT, our system synced charges (from connected Stripe accounts) that were not made through Give Lively. This triggered Give Lively confirmation emails to donors who had not given via our platform.

Importantly, the confirmation emails were purely a systems error, not a financial one. Donors who received unexpected emails from Give Lively were not charged in any way.

However, Stripe also registered some erroneous information, which is appearing in Stripe data as if additional charges were made. This is only showing in data, but is not a reflection of real charges.

As we speak, our engineers are collating all data affected by this occurrence. Once this is in hand, they will correct all anomalous data, both in Give Lively and Stripe reports.

They will also investigate what happened and take immediate steps to ensure that it does not happen again.

We will share more information once we have more details, both here and in direct communication with impacted nonprofits.

Thank you for your patience and understanding.

To receive future notifications by email or Slack whenever Give Lively creates, updates or resolves an incident, click “Subscribe to Updates” on https://status.givelively.org.
Aug 7, 17:17 EDT
Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

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