All Systems Operational

About This Site

This is our home for current and historical data about the Give Lively platform’s performance and metrics.

Click the “+” in the top left of the box below to view the status of components that contribute to platform operations, including third-party providers.

To receive future notifications by email or Slack whenever Give Lively creates, updates or resolves an incident, click “Subscribe to Updates”.

Not finding the information you need? Contact our support team at www.givelively.org/contact-us/create-a-support-ticket

Uptime over the past 90 days. View historical uptime.
Give Lively Operational
90 days ago
99.99 % uptime
Today
Give Lively portals and donation pages Operational
90 days ago
99.99 % uptime
Today
Give Lively servers, impacting donation pages, portals and databases Operational
Information delivery services, affecting Give Lively portals and donation pages Operational
Stripe services Operational
Text-To-Donate Operational
Give Lively Sandbox Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime
Fetching
Response time ?
Fetching
Past Incidents
Dec 5, 2024

No incidents reported today.

Dec 4, 2024

No incidents reported.

Dec 3, 2024
Reports of issues affecting our platform
Resolved - The fixes we implemented have resolved the server issues. All pages and services are functioning normally again. We will continue to monitor everything very closely. The total time of degraded service was approximately 2 hours and 25 minutes.

Once again, we are profoundly sorry about the impact and timing of these issues. As soon as we have a full diagnosis, we will share it with you, along with a review of how we will ensure this never happens again. For now, we can reassure you that there was no loss or theft of any data.

To receive future notifications by email or Slack whenever Give Lively creates, updates or resolves an incident, click “Subscribe to Updates” on https://status.givelively.org.
Dec 3, 19:41 EST
Monitoring - We have implemented a series of fixes and we are monitoring the issues to ensure that they are resolved.

We will share more information should follow-up steps be required.

We deeply apologize for the impact this has had, especially on a day like today. We know how important GivingTuesday is and, in our many years of service, have never experienced server issues like this.

If you have not already subscribed, click “Subscribe to Updates” to be notified right away via email.
Dec 3, 18:57 EST
Update - We are continuing to investigate this issue. If you have not already subscribed, click “Subscribe to Updates” to be notified right away via email.
Dec 3, 18:23 EST
Update - We are continuing to investigate this issue. If you have not already subscribed, click “Subscribe to Updates” to be notified right away via email.
Dec 3, 17:53 EST
Update - We are continuing to investigate this issue. If you have not already subscribed, click “Subscribe to Updates” to be notified right away via email.
Dec 3, 17:23 EST
Update - We are continuing to investigate this issue. If you have not already subscribed, click “Subscribe to Updates” to be notified right away via email.
Dec 3, 17:06 EST
Update - We are continuing to investigate this issue.
Dec 3, 16:54 EST
Update - We are still actively troubleshooting our systems and will provide updates soon. If you have not already subscribed, click “Subscribe to Updates” to be notified right away via email.
Dec 3, 16:50 EST
Investigating - As of 4:20pm ET on Tuesday, December 3, we are investigating reports of issues affecting our platform.

Please stand by for more information about the impacted components (see below).

If you have not already subscribed, click “Subscribe to Updates” to be notified right away via email.

We deeply apologize for any inconvenience.
Dec 3, 16:36 EST
Reports of issues affecting our platform
Resolved - This incident has been resolved. All pages and services are functioning normally again. The total time of degraded service was approximately 45 minutes. Thank you for your patience and understanding.

To receive future notifications by email or Slack whenever Give Lively creates, updates or resolves an incident, click “Subscribe to Updates” on https://status.givelively.org.
Dec 3, 14:18 EST
Update - With a fix in place, we are committed to ensuring that the issue is fully resolved. We are continuing to monitor our platform for smooth operations.

We will share more information should follow-up steps be required.

If you have not already subscribed, click “Subscribe to Updates” to be notified right away via email. Thank you for your patience and understanding.
Dec 3, 14:11 EST
Monitoring - Fixes have been implemented and we are monitoring the issue to ensure that it is fully resolved. We will share more information should follow-up steps be required.

If you have not already subscribed, click “Subscribe to Updates” to be notified right away via email. Thank you for your patience and understanding.
Dec 3, 13:57 EST
Update - We are still actively troubleshooting our systems and will provide updates soon. If you have not already subscribed, click “Subscribe to Updates” to be notified right away via email.
Dec 3, 13:43 EST
Investigating - As of 1pm on Tuesday, December 3, we are investigating reports of issues affecting our platform.

Please stand by for more information about the impacted components (see below).

If you have not already subscribed, click “Subscribe to Updates” to be notified right away via email.

We deeply apologize for any inconvenience.
Dec 3, 13:23 EST
Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage