Update - Twilio has confirmed that the issue TMobile users were experience with the short code, 44-321, has been resolved. Issues with Verizon remain, but should be resolved shortly.
May 23, 2026 - 09:03 EDT
May 23, 2026 - 09:03 EDT
Update - As a part of our restoration of service, we are working with our text code partner, Twilio, to get our short code back up and running for Verizon users. However, we are now hearing reports from T-Mobile users that they are experiencing a similar service issue. We are rapidly investigating to discover if this is more widespread across carriers. Our long code, 917-999-0700, still remains in service. We deeply apologize for the inconvenience.
May 04, 2026 - 10:34 EDT
May 04, 2026 - 10:34 EDT
Monitoring - While we work to resolve the issue Verizon users are having with our short code, our members can offer the use of the long code phone number that should work for all carriers, including Verizon: (917) 999-0700.
We appreciate your patience as we continue to work with Twilio and Verizon.
Feb 20, 2026 - 17:53 EST
We appreciate your patience as we continue to work with Twilio and Verizon.
Feb 20, 2026 - 17:53 EST
Identified - The platform we use to support our Text Code feature, Twilio, is currently experiencing issues with the Verizon platform when trying to send responses to our SMS Short Code. Users might see that Verizon customers are not able to receive responses from Give Lively's 44-321 Short Code during this time. Twilio's status and work on the issue can be monitored at their status page: https://status.twilio.com/
Feb 12, 2026 - 10:56 EST
Feb 12, 2026 - 10:56 EST
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This is our home for current and historical data about the Give Lively platform’s performance and metrics.
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Give Lively
Degraded Performance
Give Lively portals and donation pages
Operational
Give Lively servers, impacting donation pages, portals and databases
Operational
Information delivery services, affecting Give Lively portals and donation pages
Operational
Stripe services
Operational
Text-To-Donate
Degraded Performance
Give Lively Sandbox
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.