Payment processing disruption

Incident Report for Give Lively

Resolved

This incident has been resolved.
Posted Aug 23, 2025 - 17:46 EDT

Update

We believe the issue regarding our database availability has been resolved. We are actively monitoring our service to confirm. We sincerely apologize for the inconvenience.
Posted Aug 23, 2025 - 15:58 EDT

Update

We continue to investigate a database service interruption.
Posted Aug 23, 2025 - 14:57 EDT

Update

We continue to investigate a database service interruption that is currently inhibiting all donations from processing. We will report back with updates as we have them. We're deeply sorry for the inconvenience.
Posted Aug 23, 2025 - 14:47 EDT

Investigating

We are currently investigating an issue with payment processing. We will report back with updates as soon as we have them.
Posted Aug 23, 2025 - 14:12 EDT
This incident affected: Give Lively (Give Lively servers, impacting donation pages, portals and databases).